Shipping policy
Where we ship
We currently ship within the United States only.
Free shipping
We offer free shipping on every order, with no minimum purchase required. The price you see at checkout is the price you pay.
Processing time
Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day.
Delivery time
Once shipped, your order is delivered within 5-10 business days. You will receive a tracking number by email as soon as your order ships, so you can follow it every step of the way.
Delays
On rare occasions, delivery may take a little longer due to carrier delays or circumstances beyond our control. If that happens, we are always here to help at info@vitalysleep.com.
Wrong address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us right away at info@vitalysleep.com and we will do our best to fix it before your order ships.
Lost or damaged packages
If your order is lost in transit or arrives damaged, contact us at info@vitalysleep.com and we will make it right.